Agency for Healthcare Research and Quality. Research on medical errors. List of links to government reports and sites providing additional information on medical errors and patient safety. http://www.ahrq.gov/qual/errorsix.htm

Agency for Healthcare Research and Quality. Improving Quality in Child and Adolescent Health-Research and Tools. Fact Sheet. AHRQ Publication No. 04-P002. December 2003. http://www.ahrq.gov/child/chqual.htm

Agency for Healthcare Research and Quality. National Healthcare Disparities Report 2005. http://www.ahrq.gov/qual/nhdr05/nhdr05.htm

Agency for Healthcare Research and Quality. National Healthcare Quality Report 2005. http://www.ahrq.gov/qual/nhqr05/nhqr05.htm

Amalberti R, Auroy Y et al. Five system barriers to achieving ultrasafe health care. Annals of Internal Medicine. May 3, 2005;142(9):756-764.

Aspden P, Corrigan J, et al. Patient Safety: Achieving a New Standard for Care. Committee on Data Standards for Patient Safety, Institute of Medicine, 2004. http://www.iom.edu/report.asp?id=16663

Baicker K, Chandra A. Medicare spending, the physician workforce, and beneficiaries' quality of care. Health Affairs. Web Exclusive, April 7, 2004. http://content.healthaffairs.org/webexclusives/index.dtl?year=2004

Becher E, Chassin M. Improving quality, minimizing error: making it happen. Health Affairs. May/June 2001;20(3): 68-81.

Berwick D. A User's Manual For The IOM's 'Quality Chasm' Report. Health Affairs. May/June 2002;21(3):80-90.

Choudhry N, Fletcher R, Soumerai S. Systematic Review: The relationship between clinical experience and quality of health care. Annals of Int Med. Feb 15, 2005;142(4): 260-273.

Committee on Quality of Health Care in America. Crossing the Quality Chasm: A New Health System for the 21st Century. Institute of Medicine, 2001. http://www4.nas.edu/onpi/webextra.nsf/web/chasm?OpenDocument

Ferris TG, Dougherty D, Blumenthal D, Perrin JM. A report card on quality improvement for children's health care. Pediatrics. January 2001;107(1):143-155.

Hammons T, Piland NF, Small SD, Hatlie MJ, Burstin, HR. Conference Synthesis: Research Agenda for Ambulatory Patient Safety. December 2001. Grant No. R13-HS10106. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/about/cpcr/ptsafety/

Hurtado M, Swift E, Corrigan J, eds. Envisioning the National Health Care Quality Report. Committee on the National Quality Report on Health Care Delivery, Board on Health Care Services, Institute of Medicine. 2001. http://books.nap.edu/catalog/10073.html

Kerr EA, McGlynn EA, Adams J, et al. Profiling the quality of care in twelve communities: Results from the CQI study. Health Affairs. May/June 2004;23(3):247-256. See also: Rand Corp., Research Highlights: The first national report card on quality of health care in America. 2004. www.rand.org

Kilo CM, Horrigan D, Godfrey M, Wasson M. Making quality and service pay: part 2, the external environment. Family Practice Management. November/December 2000. http://www.aafp.org/fpm/20001100/25maki.html

Kohn L, Corrigan J, Donaldson M, eds. To Err Is Human: Building a Safer Health System. Committee on Quality of Health Care in America, Institute of Medicine. 2000. http://books.nap.edu/catalog/9728.html

Leape L, Berwick D. Five years after To Err Is Human. What have we learned? JAMA. 5/18/2005;293(19):2384-2390.

Leatherman S, Berwick D, et al. The business case for quality: case studies and an analysis. Health Affairs. March/April 2003;22(2):17-30.

McGlynn EA, Asch SM, et al. The quality of health care delivered to adults in the United States. NEJM. June 26, 2003;348(26): 2635-2645.

McNeil B. Shattuck Lecture - Hidden barriers to improvement in the quality of care. NEJM. Nov. 29, 2001;345(22):1612-1620.

Miller R, Luft H. HMO plan performance update: an analysis of the literature, 1997-2001. Health Affairs. July-August 2002;21(4):63-86.

Nash D. The Value of Value-based Purchasing. Health Policy Newsletter. March 2005;18(1). http://www.jefferson.edu/dhp/newsletter.cfm

National Coalition on Health Care & The Institute for Healthcare Improvement. Reducing medical errors and improving patient safety: Success stories from the front lines of medicine. February 22, 2000. http://www.nchc.org/releases/medical_errors.pdf

National Committee for Quality Assurance. The State of Health Care Quality 2004: Industry Trends and Analysis. http://www.ncqa.org/Communications/News/sohc2004.htm

National Committee for Quality Assurance. The Future in Focus. Annual Report, May 2005. http://www.ncqa.org/Communications/NCQA_Annual_2004.pdf

Newhouse J. Why is there a quality chasm? Health Affairs. July-August 2002;21(4):13-25.

Pediatrics Journal, Special Supplement January 2004. Measuring the Quality of Children's Health Care: A Prerequisite to Action: 185 - 227. 4 articles.

Romano, P. Improving the quality of hospital care in America. NEJM. July 21, 2005;353(3):302-304.

Sanderson-Austin J, Flatt T. The Quality Compass: searching for signposts to bridge the chasm. Group Practice Journal. November/December 2004;53(10). hhttp://www.amga.org/Publications/GPJ/Articles/qmr_gpj.asp

Shine K. Health care quality and how to achieve it. Academic Medicine. January 2002;77(1):91-99.

Sipkoff M. The New Consensus Favoring IOM's Definition of Quality. Managed Care. June 2004;13(6). http://www.managedcaremag.com/archives/0406/0406.quality_defined.html

Sprague L. Quality in the Making: Perspectives on Programs and Progress. Background Paper, National Health Policy Forum, April 2001. http://www.nhpf.org/index.cfm?fuseaction=Details&key=323

Yourstone S, Smith H. Managing system errors and failures in health care organizations: suggestions for practice and research. Health Care Management Review. Winter 2002;27(1):50-61.

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