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Curriculum Category: Effective and Efficient Care
Referral Management
 
UPDATED: December, 2006
 

Albertson G, Lin CT, Scilling L, et al. Impact of a simple intervention to increase primary care provider recognition of patient referral concerns. American Journal of Managed Care. April 2002;8(4):375-381.

Bertakis K, Callahan E, Azari R, Robbins J. Predictors of patient referrals by primary care residents to specialty care clinics. Family Medicine March, 2001;33(3):203-9. http://www.stfm.org/fmhub/fm2001/mar01/toc.html

Bodenheimer T, Lo B, Casalino L. Primary care physicians should be coordinators, not gatekeepers. JAMA. June 2, 1999; 281(21): 2045-2049.

Cowen M, Zodet M. Methods for analyzing referral patterns. Journal of General Internal Medicine. August 1999;14(8):474-480.

Donohoe M et al. Reasons for outpatient referrals from generalists to specialists. J Gen Intern Med. 1999;14(5):281-286.

Escarce JJ. Kapur K. Joyce GF. Van Vorst KA. Medical care expenditures under gatekeeper and point-of-service arrangements. Health Services Research. Dec. 2001;36(6 Pt 1):1037-57.

Forrest C, Reid R. Prevalence of health problems and primary care physicians' specialty referral decisions. Journal of the American Board of Family Practice. May 2001;50(5):427-432.

Forrest CB, Glade GB, Baker AE, Bocian AB, Kang M, Starfield B. The pediatric primary-specialty care interface. Archives of Pediatrics & Adolescent Medicine 1999;153(7):705-714.

Forrest CB, Nutting PAS, Starfield B, et al. Family physicians' referral decisions. Results from the ASPN Referral Study. Journal of Family Practice. March 2002; 51(3):215-222. http://www.jfponline.com/content/2002/03/jfp_0302_00215.asp

Forrest CB, Nutting P, Werner JJ, et al. Managed health plan effects on the specialty referral process: results from the Ambulatory Sentinel Practice Network referral study. Medical Care. February 2003;41(2):245-253.

Franks P, Williams G, et al. Why do physicians vary so widely in their referral rates? J Gen Intern Med 2000;15:163-8.

Glade GB. Forrest CB. Starfield B. Baker AE. Bocian AB. Wasserman RC. Specialty referrals made during telephone conversations with parents: a study from the pediatric research in office settings network. Ambulatory Pediatrics. 2002 Mar-Apr;2(2):93-8.

Grembowski DE. Martin D. Diehr P. Patrick DL. Williams B. Novak L. Deyo R. Katon W. Dickstein D. Engelberg R. Goldberg H. Managed care, access to specialists, and outcomes among primary care patients with pain. Health Services Research. February 2003; 38(1 Pt 1):1-19.

Grumbach K, Selby J, et al. Resolving the gatekeeper conundrum: what patients value in primary care and referrals to specialists. JAMA. July 21, 1999;282(3):261-266.

Kinchen K, Cooper L, et al. Referral of patients to specialists: factors affecting choice of specialist by primary care physicians. Annals of Family Medicine. May/June 2004;2(3):245-252. http://www.annfammed.org/cgi/content/full/2/3/245

Lin CT, Albertson G, Price D, et al. Patient desire and reasons for specialist referral in a gatekeeper-model managed care plan. American Journal of Managed Care. June 2000;6(6):669-78.

Murray M. Reducing waits and delays in the referral process. Family Practice Management. March 2002;9(3):39-42. http://www.aafp.org/fpm/20020300/

Neveleff D. Connecting PCPs and Specialists. Physician Practice Options. May 2005. http://www.mdoptions.com/cgi-bin/article.cgi?article_id=1801

Norbut M. You schmooze, you lose: How to win referrals and influence doctors. American Medical News. Feb 3, 2003.
http://www.ama-assn.org/amednews/2003/02/03/bisa0203.htm

Reece R. Building physician and patient referrals. Physician Practice Options, February 15, 2001. http://www.mdoptions.com/cgi-bin/article.cgi?article_id=894

Reichman S. The generalist's patient and the subspecialist. American Journal of Managed Care. Jan. 2002;8(1):79-82.

Solet DJ, Norvell JM, et al. Lost in translation: challenges and opportunities in physician-to-physician communication during patient handoffs. Academic Medicine. Dec. 2005;80(12):1094-1099.

St. Peter R, Reed M, Kemper P, Blumenthal D. Changes in the scope of care provided by primary care physicians. New England Journal of Medicine 1999;341:1980-5. Related piece: Center for Studying Health System Change. "The scope of care expected of primary care physicians: is it greater than it should be?" Issue Brief Number 24, December 1999. http://www.hschange.com

Starfield B, Forrest CB, Nutting PA, von Schrader S. Variability in physician referral decisions. J Am Board Fam Pract. November 2002;15(6):473-480. http://www.jabfp.org/content/vol15/issue6/index.shtml

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