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Strategies for Working with
Chronically Ill
Patients and Their Families
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Wednesday, November 5, 2003
12:15 - 7:45 p.m.
Holiday Inn, Newton
399 Grove Street
Newton, MA
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PROGRAM OBJECTIVES
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Program Objectives:
- To explore creative and useful ways - within legal and
regulatory constraints - to reach patients who are chronically
ill and in pain, along with their families and physicians,
particularly when the communication is by phone or email.
- To identify ways of clearly and effectively talking to
patients and their families that enhance treatment compliance
and good patient-provider relationships.
- To develop an action plan of new behaviors with patients,
families, and physicians as a result of the program.
- To understand the biochemical and psychosocial bases of
depression in order to encourage recognition and acceptance
of a disease process that is often hard to change.
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